Customer service

At House of Amber we do everything in our power to make your visit to any of our shops a pleasant part of your memorable trip.
All our staff members are skilled and professional with a lot of knowledge about our products and they are pleased to guide you in choosing the right piece of jewellery whether it is a gift or to treat yourself. 
Our company has more than 80 years’ of experience in the amber trade and accordingly we can offer you the best service and guidance.

Jewellery standards:

Our amber is genuine amber of the finest quality
Our gold is 14 ct (0/585) or 18 ct (0/750)
Our silver is 925 Sterling

The quality of all our products is guaranteed by Copenhagen Amber Museum. If you should have any questions regarding quality or repairs, then please contact House of Amber at following e-mail You are also welcome to call us, at telephone +45 39 55 08 00